Dear Mr. McConville,
You have exemplary craftsmen on your staff. I recently had my kitchen renovated, and it was indeed a pleasure to have George and Bill Assigned to the project. They were outstanding. They were informative, prompt, and absolute craftsmen in working to assure that the right materials were selected and delivered. The work was completed in a timely manner and their wise advice saved me money. My kitchen is a dream.
I also had the pleasure of dealing with Shannon. She was unfailingly polite and patient. She always took the time to make sure I understood clearly what was taking place and what was expected of me.
Mr. McConville, the high professional standards, resourcefulness, meticulous attention to detail and outstanding ability demonstrated by George and Bill reflects greatly on them and your business.
Can’t say enough good things about the work crew you sent to my house! John and his assistants were great, courteous, kept their appointments, and very, very helpful. They also did a great job.
I deal with a lot of contractors in my business, and I have to say your company is one of the best. I hope I will be able to send you more business in the future. I you ever need a recommendation, let me know
Truly Custom Homes Owners and Staff.
Ryan and I want to thank each of you for your part in our kitchen project. The end result is amazing and we could not be happier. Your company was the saving grace in our install situation. You were so quick and willing to move our project along and I cannot tell you how much that means to us. Thank you for your support. I honestly cannot say enough about how helpful your staff was through this ordeal!
You are the best!
Take care and thanks again.
I would like to personally thank you and everyone else at Truly Custom Homes for our beautiful new bathroom. Doing business with you all has been so wonderful. Tim and I truly appreciate your great sense of style and the commitment your company has to great customer satisfaction. When Tim and I came into your office for the first time, we no idea how we wanted our bathroom to look. You helped us choose the style and design that truly reflects our taste. You skillfully maneuvered us through any questions or uncertainties we may have had, and helped us chose materials creating a space which is serene and classy. I feel like I am at a spa every time I take a shower! You have an amazing gift for design and the most pleasant personality. You are truly a joy to speak with.
Truly Custom Homes’ approach to a project reflects professionalism and organization. We loved that all the parties involved met with us before the project began to review the details, conveying a unified understanding of all aspects of the work to be completed. We know that no project of this magnitude ever comes to completion without some sort of a hiccup along the way, and when ours hit with the heated floor, you all responded quickly to rectify the issue. That reinforced that you were all committed to quality work.
I would also like to commend Mark on his supervision of the project and his dedication to detail. His suggestions for design improvements in our flooring layout gave us a much more beautiful outcome than we would have had with the design we planned on our own. His skill and pleasant personality made working with him a pleasure.
So thank you, thank you, thank you for a wonderful remodeling experience. Tim and I will recommend you highly to anyone we can and wish you the best for your continued service to your customers.