Dear Mr. McConville,
You have exemplary craftsmen on your staff. I recently had my kitchen renovated, and it was indeed a pleasure to have George and Bill Assigned to the project. They were outstanding. They were informative, prompt, and absolute craftsmen in working to assure that the right materials were selected and delivered. The work was completed in a timely manner and their wise advice saved me money. My kitchen is a dream.
I also had the pleasure of dealing with Shannon. She was unfailingly polite and patient. She always took the time to make sure I understood clearly what was taking place and what was expected of me.
Mr. McConville, the high professional standards, resourcefulness, meticulous attention to detail and outstanding ability demonstrated by George and Bill reflects greatly on them and your business.